"It's harder to acquire new customers than to keep current customers happy - we expect to see a good number of loyalty and retention solutions coming

"It's harder to acquire new customers than to keep current customers happy - we expect to see a good number of loyalty and retention solutions coming "It's harder to acquire new customers than to keep current customers happy - we expect to see a good number of loyalty and retention solutions coming to market." Recap and insights on pitches re: AI, retail payments and rise in loyalty solutions by Matthew Nichols, Christina Melas-Kyriazi and Brent Murri at Shoptalk 2024! #shoptalk2024 #shoptalk #retailtechnology