The coronavirus pandemic is thrusting offline retail stores into the spotlight. Retailers are increasingly adding the latest technologies, such as Virtual Reality, Augmented Reality, Artificial Intelligence, and the Internet of Things, to enhance the in-store shopping experience and improve business operations. This will in accumulation lead to a competitive edge over their peers who better understand their customers.
In our In-store Retail Technologies report, we identify companies that are disrupting this space by driving change, creating efficiencies across retail store operations, enabling in-store sales, and uplifting the overall offline shopping experience.
Below are the key trends covered in the report:
Global retail automation market to reach $31.8bn by 2028, registering a CAGR of 10.9% during 2021-28
Top retailers to use AI and ML for agile decision-making to drive customer lifetime value, productivity, and profitability
Smart POS system to replace legacy POS system to manage cash, customer database, loyalty program, store inventory, staff productivity
Smart shopping carts with built-in scales, embedded sensors, attached POS terminals, and a display screen, creates a “frictionless experience” and customers enjoy faster checkout and less contact with associates