We see the companies in this report as reshaping the landscape through the adoption of intelligent technologies and advanced delivery models. We highlight several trends that make investments in the space attractive and anticipate an increase in investment and consolidation as financial investors and strategic look for new technologies that enhance the deployment of professional services across industries.
Additionally, the report highlights the following:
- While the hiring preferences of employers in various industry sectors have changed during 2021-2022, the need for labour remains strong, and unemployment persists, particularly in blue-collar industries
- During 2023, leading staffing firms focused on partnerships and M&A in digital transformation & AI to fuel future growth, preparing them for market recovery in 2024
- The market performance of staffing agencies was affected by prolonged client hiring cycles from continued macro uncertainty in 2021-2022, though demand for talent is expected to increase in 2024
- Higher levels of investing are expected to continue particularly in blue-collar industries with shortages such as manufacturing, warehousing, and logistics